Privacy Policy

Effective Date: Jan 1, 2025

 

TheDarkSide Records (Pty) Ltd. is committed to providing exceptional digital experiences for our users. This privacy policy outlines our practices regarding the collection, use, and sharing of personal information through our websites, applications, and services (collectively referred to as “Apps”).

By using our Apps, you agree to the practices described in this privacy policy.

Who We Are

Apps operated by LAVYEON are managed by TheDarkSide Records (Pty) Ltd., located at “74 Main St, Drakenstein Local Municipality, Western Cape.” References to “LAVYEON,” “we,” “us,” or “our” in this policy mean this entity, which acts as the data controller responsible for the processing of your personal information.

For specific Apps, third parties such as artists, partners, or collaborators may also process personal data. These relationships will be disclosed within the Apps or at the point of data collection.

Contact Us

For questions or concerns about this privacy policy, data practices, or to exercise your privacy rights, contact us using the following methods:

Privacy Requests: Use our Privacy Request Form by clicking here.

Email: Send inquiries to [email protected].

Information We Collect

We may collect the following categories of information:

Information You Provide:

  • Name, email address, phone number, country of residence

  • Login credentials, including social media profile details

  • Payment information and billing/shipping address

  • Photos, videos, comments, and other user-generated content

  • Preferences, interests, and survey responses

Information Collected Automatically:

  • IP address, location, and device identifiers

  • Browser type, operating system, and language settings

  • Page interactions, session duration, and referral links

  • Cookies and similar tracking data (see Cookies section)

Information from Third Parties:

  • Demographic and profile data

  • Preferences and interests collected from partners or data brokers

  • Social media interactions and affiliations

How Your Information is Used

We use the information collected for the following purposes:

  • To respond to inquiries and provide customer support

  • To process transactions and fulfill orders

  • To send marketing communications and promotional content

  • To personalize your experience on our Apps

  • To administer surveys, promotions, or contests

  • To analyze user behavior and improve our Apps

  • To secure our systems and prevent fraudulent activities

  • To comply with legal obligations and enforce terms of service

Sharing Your Information

Your information may be shared with:

  • Affiliates and partners of TheDarkSide Records (Pty) Ltd.

  • Service providers performing tasks on our behalf

  • Relevant artists and their management teams

  • Advertisers and marketing partners

  • Legal or regulatory authorities, when required by law

  • Third parties involved in corporate transactions, such as mergers

Storage and Retention

We retain your information as long as necessary for the purposes outlined in this policy or as required by law. Data is securely stored using industry-standard safeguards. While we strive to protect your information, we cannot guarantee complete security during transmission.

Children’s Privacy

Our Apps are not directed toward children under the age of 13 (or as defined by local laws). We do not knowingly collect personal data from children without parental consent.

Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data

  • Object to or restrict certain data processing

  • Withdraw consent for marketing communications

  • Request a copy of your personal data in a portable format

To exercise these rights, contact us using the methods listed in the “Contact Us” section.

International Data Transfers

If you are located outside of [insert country], your data may be transferred to and processed in jurisdictions that may not have equivalent data protection laws. We take measures to ensure your data remains protected.

Digital Advertising and Cookies

We use cookies and similar technologies to enhance your experience and serve targeted advertisements. To learn more about our cookie practices and how to manage your preferences, visit our Cookie Policy.

Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page, and the effective date will be updated accordingly. Please check back regularly for updates.

 

Thank you for trusting TheDarkSide Records (Pty) Ltd. Your privacy is our priority.